Terms &
Conditions.

Acceptance of Terms

These Terms & Conditions govern your access to and use of the Real Cycle USA website, online reservation services, and related cycling experiences.

By accessing our website, creating an account, making a reservation, purchasing a ticket, or requesting services, you agree to these Terms to the extent permitted by applicable law.

Specific bookings and private event agreements may contain additional conditions. Where a separately executed agreement expressly addresses a matter, that agreement will govern the corresponding service.

Services Provided by Real Cycle

Real Cycle USA provides mobile boutique cycling experiences in Miami, Florida, combining guided indoor-style cycling, immersive audio, music, and event production in selected locations.

Our services may include:

• Public cycling sessions and special experiences.
• Private cycling events and celebrations.
• Residential community experiences.
• Hotel and resort wellness experiences.
• Corporate events and brand activations.
• Customized group experiences.

The services, equipment, staffing, production elements, session duration, and availability depend on the specific event or proposal.

A live DJ, additional entertainment, hospitality services, branded elements, or other enhancements are included only when expressly specified in the applicable event description or agreement.

Eligibility & Participation

Participants must meet the eligibility and participation requirements stated for the particular experience.

Some sessions may have age restrictions, supervision requirements, equipment limitations, or other participation conditions communicated before booking.

Where participation by a minor is permitted, authorization from a parent or legal guardian may be required.

Participants must provide accurate information when registering and must follow event instructions.

Accounts & Registration

Certain website features may allow customers to create an account, manage reservations, review orders, or access purchased experiences.

Users are responsible for maintaining the confidentiality of their account credentials and for providing accurate registration information.

Please notify us if you suspect unauthorized use of your account. We may restrict account access where reasonably necessary to protect the website, users, or legitimate business operations.

Bookings, Tickets & Availability

Public experiences may be offered through our website or designated reservation platforms.

Each event listing should identify the applicable date, location, start time, price, and relevant participation conditions.

A reservation is confirmed when the applicable booking process has been completed and a confirmation is issued.

Submitting an inquiry or requesting a private event proposal does not, by itself, guarantee availability or confirm a reservation.

Tickets and reservations are subject to event capacity, equipment availability, and any conditions communicated at checkout.

Pricing & Payments

Prices for public experiences will be displayed before a customer completes a booking.

Private experiences are quoted individually based on factors such as venue, event date, participant count, equipment, staffing, logistics, and production requirements.

Applicable taxes, additional services, and other charges will be identified as required during checkout or in the applicable proposal.

Payments may be processed through third-party payment service providers.

Real Cycle may receive transaction information necessary to administer bookings and provide customer support.

Any deposit, payment schedule, or remaining balance for a private event will be described in its approved proposal or contract.

Cancellations, Rescheduling & Refunds

Cancellation, rescheduling, and refund eligibility depend on the conditions communicated for the specific booking or private event agreement.

Customers should review the applicable policy before completing a purchase.

Public Experiences

Any deadlines for cancellation, ticket transfers, rescheduling, or refund requests will be communicated through the event listing, checkout process, or booking confirmation.

Private Events

Cancellation terms, deposits, rescheduling conditions, production commitments, and any applicable charges will be established in the private event agreement.

Events Changed by Real Cycle

If Real Cycle cancels or materially changes a confirmed event, affected customers will receive information about the available options, including any rescheduling or refund rights required by the applicable agreement and law.

Private Events & Custom Production

Private experiences may be organized for residential communities, hotels, resorts, companies, brands, and private groups.

Each private event is subject to an individual proposal describing the agreed services, event location, schedule, participant capacity, production requirements, and fees.

The client or event organizer is responsible for providing accurate venue information and communicating applicable access restrictions or special requirements.

Changes requested after a proposal has been approved may require additional coordination, revised pricing, or written confirmation.

Additional services are not included unless expressly agreed upon.

Venues, Equipment & Logistics

Real Cycle evaluates proposed event locations based on accessibility, available space, surface conditions, safety, equipment placement, and operational feasibility.

An event location must be suitable for the agreed equipment and activity.

The organizer may be required to coordinate access, building permissions, loading arrangements, or other venue requirements.

Cycling equipment, audio devices, and production materials must be used according to instructions provided by authorized event personnel.

Participants must not intentionally damage, modify, remove, or misuse equipment.

Any responsibility for damage to equipment or venue property will be determined under the applicable agreement and law.

Health, Fitness & Safety

Cycling is a physical activity that may involve exertion, changes in heart rate, fatigue, loss of balance, and other inherent risks.

Participants should consider their physical condition, experience level, and personal limitations before taking part in a session.

If you have a medical condition, injury, pregnancy-related concern, or other issue that may affect safe participation, seek guidance from an appropriate healthcare professional.

Participants should:

• Follow instructor and safety instructions.
• Use equipment only as directed.
• Adjust physical effort to their abilities.
• Wear appropriate clothing and footwear.
• Inform staff promptly of equipment problems.
• Stop exercising if they experience concerning symptoms.
• Follow instructions concerning hydration and preparation.

Real Cycle experiences are not medical treatment or individualized medical advice.

For safety reasons, event personnel may ask a participant to pause or stop an activity when reasonably necessary.

Participant Conduct

Real Cycle aims to provide a welcoming, respectful, and professionally managed experience for all participants.

Harassment, threatening behavior, intentional equipment misuse, or conduct that creates a safety risk may result in removal from the activity or venue.

Participants must comply with reasonable instructions from instructors, event personnel, and authorized venue representatives.

Any consequences for removal, including refund eligibility, are subject to applicable law and the relevant booking terms.

Weather, Delays & Event Changes

Outdoor events may be affected by rain, high winds, lightning, extreme heat, or other unsafe conditions.

Venue restrictions, transportation issues, equipment problems, emergencies, or circumstances outside reasonable control may also affect event operations.

Where necessary, Real Cycle may propose adjustments to the schedule, location, or event format, subject to applicable agreements and legal obligations.

For private events, weather alternatives and contingency arrangements should be agreed upon before confirmation.

Affected customers will be informed of material changes when reasonably practicable.

Insurance & Liability

According to Real Cycle's service information, contracted experiences include liability insurance, subject to the applicable policy terms, coverage limits, exclusions, and conditions.

Specific insurance requirements of a venue or organizer must be reviewed before confirming the event.

The existence of insurance does not mean that every incident, injury, claim, or loss is necessarily covered.

Participation in cycling involves inherent physical risks. Participants must follow reasonable safety instructions and use equipment appropriately.

To the extent permitted by applicable law, Real Cycle is not responsible for losses resulting solely from circumstances outside its reasonable control or from a participant's intentional misuse of equipment.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability arising from negligence where applicable law prohibits such exclusion.

Photography, Video & Media

Certain Real Cycle experiences may involve event photography, video recording, or promotional content production.

Where photography or recording is planned, participants should receive appropriate notice and any consent required by applicable law should be obtained.

Attendance alone does not constitute an unrestricted authorization to use a person's name, image, likeness, or voice for advertising.

Commercial use of identifiable participant imagery may require a separate release.

Guests should respect the privacy and preferences of other participants when capturing or sharing event content.

Intellectual Property

The Real Cycle name, branding, original website content, design elements, and other proprietary materials are protected by applicable intellectual property laws.

Unless authorized, users may not reproduce, distribute, commercially exploit, or misrepresent Real Cycle's protected materials.

Third-party trademarks, photographs, music, and other content remain the property of their respective owners.

Use of the website does not grant ownership or commercial licensing rights to its content.

Third-Party Services

The website may integrate third-party technologies for reservations, payments, account access, communications, analytics, or other operational needs.

Those providers may maintain their own terms and privacy policies.

Real Cycle is not responsible for independently operated third-party websites outside its control, except where responsibility arises under applicable law.

Privacy & Data Protection

Personal information collected through the website and related services is addressed in our Privacy & Cookies Policy.

We encourage customers to review that policy to understand how information may be collected, used, stored, and shared.

For privacy-related questions or requests, contact: contact@realcycleusa.com .

Governing Law & Disputes

These Terms are intended to be interpreted under the applicable laws of the State of Florida and the United States, without limiting mandatory legal protections that may apply.

If a concern arises regarding a booking or service, customers are encouraged to contact Real Cycle first so the matter can be reviewed and an appropriate resolution explored.

Any dispute resolution requirements established in a separate valid written agreement will apply according to their terms and applicable law.

If any provision of these Terms is held unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Changes to These Terms

Real Cycle may update these Terms to reflect changes in its services, business operations, website functionality, or applicable laws.

Updated Terms will be published on this page with a revised date.

Material changes affecting existing confirmed bookings will be handled according to the applicable agreement and legal requirements.